Fire Damage Cleanup Wilmington NC

5 Important Things to Do After Suffering Fire Damage – What to Know

When a fire disaster befalls your property, you might find yourself in a challenging situation. Aside from taking care of yourself or your family, you will also be left to take care of a dreadful amount of tasks related to your property. However, despite the uncertainty, you still need to keep your business up and running.

To guide you during this time, we listed below five important things to do after your home or business suffers from a fire disaster.

1. Wait for clearance before packing your possessions.

Even if the fire has stopped, you still need to remain vigilant about the possible effects of fire damage. First of all, keep in mind that you should never enter the affected property without the advice of firefighters. Your property may have to undergo a proper evaluation to check if a hazard still exists. Give extra attention to your electrical wiring since any exposed live wire can spark another possible fire.

After the firefighters give their clearance, you can start packing your possessions, such as cash, credit cards, and checkbooks, and other valuables. These include accounting records, employee documents, and important insurance information.

2. Avoid moving items around.

While waiting for the proper clearance, you should avoid moving your items around. Take note that you must save all relevant information to claim reimbursement for the damage caused. It will be more beneficial for you to keep things the way it is until professionals can advise you otherwise.

3. Make sure all basic utilities are off.

As mentioned earlier, there may still be an existing hazard in terms of your house’s electrical wiring. Make sure to turn off all possible sources of electricity, as well as the gas tank or the water valve.

4. Contact your insurance company immediately.

After a case of fire damage occurs, immediately contact your insurance company. If the affected property is rented or leased, you should contact the owner’s insurance agent. The faster you start to get in contact with them, the better your chances will be in claiming reimbursements from the damage. Make sure that you check all the details of your insurance coverage. Your insurance adjuster can guide you with how the process works or how long the process will take.

5. Get a consultation from a loss assessor.

To give you a second opinion about the benefits you wish to claim from your insurance company, you can seek consultation from a loss assessor or a public adjuster. The loss assessor may present a different fair reflection compared to the insurance agent. It will give you the chance to negotiate with better terms from your insurance company.


Fire damage can be easily contained when adequately handled by professionals. In the same way, the fire damage after-care should also be appropriately taken care of. Don’t let the burden of fire damage overwhelm you. You can seek the aid of professionals to help you go over your tasks, such as cleaning the site and securing the required permits. Make sure that you find a company with proven experience in keeping fire damage, such as smoke and soot from spreading. With clear and effective methods for recovery and reparation, you can start rebuilding your home or business in no time.

If you’re looking for a fire damage restoration service in Wilmington NC, get in touch with us today! We’re happy to help.

Our 5-Step Guide to the Fire Remediation Process – What to Know

A small spark of a flame is enough to yield costly damages to your home—one that produces devastating results. From ashen furnishings, furniture, and other significant possessions, dealing with the aftermath of fire involves burning holes in your pocket too.

The aftermath of a fire can be crushing. During such a time, it’s wise to leave the task of picking up the pieces in the hands of remediation professionals.

If you’re wondering what working with fire remediation professionals will entail, here’s a breakdown of the steps:

Step #1: Confirming the Stability and Safety of the Property

The first and one of the most critical steps to fire remediation is confirming whether or not your property is safe to enter. This involves double-checking for red flags concerning structural damages, which can compromise the stability of your home.

Be sure to let the inspector take a thorough look at the damages from every corner before entering your home for further evaluation.

Step #2: Minimizing Damages

While the majority of the damage has already been done, there are still aftereffects that can cause further destruction. Potential soot stainings, mold contamination, rust, and corrosion are some of the things that can put your home and your health at further risk.

With that in mind, professionals aim to remove any remaining damages and even improve the air quality in the property to ensure the safety of the property’s inhabitants.

Step #3: Removing Personal Possessions Too Damaged to Restore

Any possessions, furnishings, and other items that are damaged beyond repair must be removed from the property as they will only hinder the restoration process. Professionals will have the expertise and tools necessary to safely eradicate the damages, especially when you consider hazardous machines such as electrical appliances.

Expert fire remediators will also remove and clean items that are still in usable condition to keep them from becoming further damaged.

Step #4: Eliminating Excess Water and Dry Wet Surfaces

Once the fire is out, a team of professionals will also clean up the standing water in your property before moving onto the next water restoration process. This is virtually impossible to do on your own as professionals have specialized equipment to remove water-soaked walls, flooring, and sub-flooring.

Step #5: Starting the Process of Deodorizing, Deep Cleaning, and Removing Stains

Once items that are too damaged to repair are thrown out, the remaining possessions must be submitted to a deep cleaning as this will deodorize the odor and eliminate any contaminations. You will need a professional eye as they will know the right cleaning products to use for each type of material.

A professional remediator can also easily spot early signs of mold, mildew, or leftover smoke penetrating the surface.

In Conclusion

Handling your losses due to fire can be overwhelming, but it’s crucial to act fast in implementing cleanup efforts once the heat of the blaze is out. Doing so will include removing debris and fixing any water damage. It also involves eliminating smoke particles and scraping off soot accumulation to ensure the safety of your property after an alarming incident.

With that in mind, the steps above should help guide you through a professional process to help you make informed decisions regarding what is salvageable or not.

If you are looking for a fire damage restoration service in Wilmington NC, get in touch with us today! We’re happy to help.

How to Know What to do Following a House Fire

How to Know What to do Following a House Fire

Experiencing a house fire is a frightening, sickening, and very upsetting experience. In the aftermath of a fire, it is very important to know what to do to protect yourself and others from any possibility of further harm. This article will help you with key things to do and know after a fire.

  • Ask when it is safe to enter a house or other building on the property after a fire. Do not enter a house or other building that has been affected by a fire until you have listened to the professionals telling you that is okay to do so. Other factors to be aware of include:
    • making sure that the fire is extinguished
    • knowing that fire authorities have checked out the site and done what they need to do to establish a safety zone
    • the severity of the fire
  • Recognize that if a house or building is too badly damaged, you may not be allowed back inside at all.
  • Know who to call after a fire.
    • Contact family members that may not have been with you. Let them know what happened, let them know that you’re okay and let them know the information that is necessary.
    • Contact Pride Cleaning & Restoration to help board up your home, collect important items and discuss next steps.
    • After a house fire, don’t assume that someone is going to contact your insurance. This is the number one thing that you need to do. This will not only enable documentation of the event and set in train the insurance claim but your insurer will be able to talk you through emergency lodging and living expenses. Remember to retain all receipts to make a claim. The insurance company will also assist with clean up options.
    • If you are a tenant, contact the owner/landlord and/or their insurance company.
    • Anyone who you feel that could be helpful to you, not necessarily just an insurance company but it could be other things involved, such as the contents of your home and you need to contact a particular help group or business etc. For example, American Red Cross offers services to those who have lost their home.
  • Understand what happens with a “fire report”.
    • A fire report will discuss what structure the house was in, what area was involved, the time of the incident, the date of the incident and it will have an incident number if it comes through a fire department. This enables the fire department to know all the specifics of who was there and what resources were there, to assist in gathering a lot more information.
  • Know how to get a copy of a fire report.
    • You may be able to call the fire department for a copy. For example, in Wilmington NC, you can call the Fire Marshall or the billing agency of the fire department. If arson is involved, the Arson Unit or equivalent will probably be able to get this information to you.
  • Secure the property.
    • If you have not already been told to do so, it is important to secure your property to prevent possible looting. Talk to emergency services on how best to go about this. Most insurance policies require this.[3
  • Consider the cleanup requirements.
    • If your house has been damaged rather than destroyed, interior clean up will be required.
    • Keep in mind that damage to the property often goes beyond what the eye can see. (Removal of a destroyed house should only be done by professionals, such as Pride Cleaning & Restoration.)
    • You should spend a little time assessing whether you think you can perform the cleanup or if you’ll need Pride Cleaning & Restoration. You will find it useful to discuss this with your insurance company.
    • Consider such things as:
      • The types of damage including soot, ash, charing, smoke, odor, etc.
      • Damage to a single room – this may be something you can manage yourself
      • Extensive damage – leave it alone and call in the professionals… Pride Cleaning & Restoration.
  • Know how to handle smoke and soot damage after a fire.
    • If you do make the decision to clean up yourself, be aware that soot and smoke damage might be significant and often creates a film on the walls. There will also be residue from the extinguishers used by the fire crew.
    • Soot – while there are many cleaning products available on the market, one of the most common is “TSP” or tri-sodium phosphate. Mix it with water according to the instructions and use a sponge. Wipe down the walls and let it dry.
    • Extinguisher residue – use a shop hired vacuum to remove the residue and any remaining dry soot.[5]
    • Furnishings such as carpets, rugs, curtains etc. are best cleaned professionally if they are even salvageable.[6]
    • Open all doors and windows if possible. Even if it is freezing cold outside, let small bursts of fresh air circulate through. Send the kids to a friend’s house for a bit while this is happening.
    • They should not be around anyway, for fear of the potential for ingestion of chemical particles or other particles that might damage young lungs and immune systems.
  • If water hoses were used to put out your fire drying your home is very important.
    • It is best to hire professionals to do fire/ water combination clean up such as Pride Cleaning & Restoration. Water damage can lead to more damage or even mold if not dried properly. Insurance companies will often have approved restoration contractors that you can call for board up, structural drying, contents cleaning and structural cleaning and repair.
  • Seek counseling if needed and reassure children.
    • Having your house damaged or destroyed by fire is extremely traumatic and can have lasting impacts on each family member, depending on his or her ability to cope. Common feelings are helplessness, disorientation, pining for belongings, deep sadness, a sense of deprivation, despair and a loss of routine and structure. The depth of feelings and disorientation will depend on the extent of damage – loss of the entire house can leave everyone feeling as if they have to rebuild life all over again; partial loss, however, still carried stress and sadness. Reassure each other and let the emotions happen. Keep a close eye on children and be truthful with them about what has happened and if you do not know what is going to happen next, at least reassure them that you have one another, that things can all be replaced and that the only way is up from here on.

To learn more about our fire restoration services, contact Pride today at 910-507-2060.

Fire Damage During The Holidays

The most wonderful time of the year is also one of the most dangerous for homeowners. All of the decorations we use to dress up our homes for the holidays—from candles to Christmas trees—can become potential fire hazards if we’re not careful. Add to the risk fireplaces, space heaters and nonstop baking sessions, and your dream of a perfect holiday can quickly go up in smoke.

If an unexpected fire does leave your family out in the cold this season, know that you have a fire restoration company like Pride Cleaning & Restoration in Wilmington by your side. With our state-of-the-art restoration services, we can help you get your home back to normal and your New Year off to a better start.

Stop holiday fires from starting and spreading

According to the National Fire Protection Association, home fires happen more in the winter than in any other season. While we can all get swept up in the rush of the holidays, it’s important to take extra precaution when working on your Christmas to-do list to protect your home and family:

Foil a Christmas tree fire.

A dry Christmas tree is pretty much a big pile of kindling in your living room. When putting up your tree, keep it away from any source of heat like space heaters and candles. Be sure to only use decorative lights that are suited for indoor use. And most important, water that thirsty decoration every day until the holidays are over.

Keep an eye on your fryer.

Turkey fryers may cook up a crispy, golden bird, but they also serve up $15 million in home damages each year if not correctly used. If fried turkey is on the menu this Thanksgiving, be sure your bird is completely thawed and dry before cooking and set up your fryer outside away your home, garage or porch. If the fryer begins smoking, turn off the gas immediately and keep an extinguisher on hand in the case of a grease fire.

Control your candles.

More than half of home decoration fires are started by burning candles. Keep your candles at least a foot away from anything that burns (like your Christmas tree or curtains) and high enough where pets and kids can’t get to them. Anytime you leave the house or go to bed, use a candle snuffer to ensure the flame is out—even if you have to set a reminder on your phone to be sure it’s done.

Take care with outdoor décor.

Light manufacturers include safety instructions for a reason. If you install lights not designed for outdoor use, overload outlets or power strips, connect too many light strands together, or put up damaged or warped light strands, your light display is no longer just a way to wow your neighbors, but also a threat to your family’s safety.

Be conscious when cooking.

The peak days for cooking fires are Thanksgiving Day, Christmas Eve and Christmas. When cooking on your stove, keep anything flammable—like towels and oven mitts—away from burners. Stay in the kitchen when frying or grilling, and if you leave the kitchen while your Christmas cookies and pumpkin pies are baking, keep a timer running so you remember to check in.

What to do after a fire if it happens during the holidays

In the event a Christmas tree fire or other disaster does occur, your safety and recovery don’t have to be put on hold just because it’s the holiday season. As soon as the fire is out, contact your insurance company immediately to begin the claim process and take photos of the damage before any clean-up begins to maximize your insurance payment.

It’s also critical to contact a Wilmington fire restoration company right away to get a quote. Pride Cleaning & Restoration can be on site within 24 hours—even during the holidays—to provide you with an estimate and timeline for repair. When your claim is approved, we’ll not only repair your home’s fire and smoke damage, but also clean and dehumidify your home to prevent mold growth from water and chemical extinguishers.

To learn more about our fire restoration services, contact Pride today at 910-507-2060.