Water Restoration Wilmington

4 Practical Steps in Spotting Water Damage – Our Guide

A house is considered as one of your greatest possessions in life, and purchasing a new home can even be such a significant investment. To protect your investment, however, you should always take good care of your house. This means that you need to be always on the lookout for possible household issues and address them as soon as possible before they get worse.

One household problem that is dreaded by most homeowners is water damage because residential water damage can be such a headache. If left unattended, water damage can negatively impact your house, causing many other complications and posing health risks to the occupants.

For this reason, it’s important to be wary of possible water damages in and out of your house. Below are four practical steps on how to spot water damage at home.

1. Examine the entire flooring.

The house flooring will always manifest signs of water damage, no matter what types of flooring you have. Make sure to check the entire flooring at home to see for possible signs of water damage. If you have a tile or wood flooring, look for cracked, buckling, or warped flooring. If you have a carpet, on the other hand, examine for damp spots, gradual rises, soft spots, or the smell of mold and dampness.

2. Check for visible stains.

Water stains are some of the most obvious signs of water damage. You can check for stains on the floor around the bathtub, toilet, or sink, as well as on ceilings and walls. Also, be wary of cracks in the drywall or areas that appear swollen. Lastly, peeling paint is another indication of loose water within wall spaces. Overall, unusual stains may indicate a possible leaky pipe or drain inside the wall.

3. Make sure to inspect outside.

While checking the interiors of your home is the most practical step, observing the exterior of your house also says much about possible water damage. First, check the pools of standing water that can indicate poor drainage in the yard. Second, inspect gutter spouts that aren’t transporting water far enough from the house or leaky rain gutters because both can compromise the foundation of your house. Lastly, be wary of common signs of water damage on the roof—pools of water, cracked, curled or missing shingles, or broken flashing.

4. Look for rust and mold.

Never miss out on some of the appliances or systems at home, which can show signs of water damage. First, check your water heater, and look for signs of rust on the tank or damp spots on the floor. A rusted tank can mean a slow leak, and corrosion around pipe connections can be caused by water seepage. Second, be on the lookout for mold growth caused by moisture at home. Know that mold and bacteria can grow in moist areas and even around stagnant water. As a result, they can produce a musty, unpleasant smell and can be very harmful to the health of those inside the house.

It’s possible that water damage may have already occurred without you knowing it. This is why you should check for early signs of water damage so that you’ll be able to spot the problem and address it immediately before it gets worse. Make sure to follow the steps outlined above because early detection can translate into an early solution.

If you are looking for water damage repair services in Wilmington, NC, get in touch with us today to see how we can help.

4 Benefits of Hiring a Water Damage Restoration Company – What to Know

You must seek immediate help if water has taken over your house after a burst pipe. This situation leaves you no option for pondering on whether you want to hire a water damage restoration company or perform the cleanup by yourself. There is no doubt that you’ll save more money when you go the DIY route. However, accomplishing the job the right way is another matter.

Water damage involves underlying chaos starting from water seeping through every crack to soak your floorboards, carpets, walls, and furniture. The damage worsens when not addressed quickly, and here’s where a water damage restoration company can help. 

Water Damage Restoration Benefits

Getting reliable, professional services ensures that they will conduct the restoration tasks correctly. However, before they proceed with the job, they will assess the damage first before finalizing the process that must be done to restore your home to its original beauty.

Likewise, they have the proper certification to facilitate the restoration job, which means that their credibility is on the line if ever they perform a shoddy task. Here are six benefits of hiring a water damage restoration firm.

1. Quick service

All it takes is one call, and a professional restoration company that deals with water damage will be on their way. The firm will send capable technicians to your home, and they will bring their top-notch training and advanced restoration tools to get the job done without any error.

2. Maintained health

Depending on the severity of water damage, microorganisms and contaminations are other prevailing conditions that you must deal with. These adverse situations can lead to severe effects like infection, disease, and parasites. Sewage and flood water are notorious for contaminants, and a professional water damage restoration company will be able to address the contaminated water itself and the related conditions. Since your health is their primary concern, the water restoration company will leave your home clean and sanitized.

3. Reduction of loss

Your home and the possessions inside will be severely affected by water damage, and it will only worsen until the flooding subsides. It is best to call the experts before the situation gets worse, as they can arrive within an hour. When they arrive, let them quickly address the situation to reduce restoration costs.

4. Handling insurance companies

Companies that deal with water damage can handle insurance companies. This benefit is worth mentioning because most homeowners don’t have experience in filing insurance claims. However, the need for it arises during instances of severe property damage. 

Unfortunately, the lack of experience and knowledge hinders homeowners from filing claims quickly. With the help from restoration companies, they can help file your insurance claim for water damage and work with the adjuster to keep the process going.

Your house will be dealt with efficiently when a professional water damage restoration company starts to work on your flooded residence. They will go through the cleaning process systematically and stop only when your home is free of contamination. Schedule a consultation with a water damage restoration company as soon as flooding becomes an issue.

If you are looking to hire a water damage restoration company in Wilmington NC, get in touch with us today! We’re happy to help.

Hurricane Florence Mold

What to Do if Your Home was Damaged by a Hurricane – Our Guide

Hurricanes, floods, and other storm surges can be devastating for your home and your wallet. Most are unprotected by flood insurance as standard insurance policies don’t shoulder the damages from natural disasters, leaving homeowners with a worn-down property and large out-of-pocket costs. 

Hurricane Florence alone demands a whopping $22 billion for property damage expenses, which emphasizes the importance of acquiring insurance claims to save you the trouble of covering for house repairs on top of the emotional toll. This begs the question, what do you do next when a natural calamity hits your home?

Flood Insurance 

Flood insurance can cover up to $250,000 worth of repairs for the property of a single-family home, while an extra $100,000 is given for personal possessions. It’s a different policy from typical homeowners or renters insurance as it is run by a separate insurer called the Federal Emergency Management Agency (FEMA). 

On that note, homes set in high-risk flood area are required by law to purchase flood insurance, though buying for moderate- to the low-risk areas are highly recommended for the benefit of your future needs. With that in mind, you can file for claims by following the steps below: 

Step #1: Document the Damage

Before anything else, be sure that your home is safe to enter before proceeding with the documentation. Once you’re sure that it is no longer a highly hazardous zone, take your time photographing the damages in every possible angle before you hire a clean-up crew to remove the leftover debris and flood. 

This is a crucial step as it will serve as your proof for making an insurance claim. Additionally, it will help you in cases where a contractor tries to take advantage of the charges for the damages or if an insurer clashes with your claims. 

Step #2: File for Insurance Claims as Soon as Possible

When dealing with the aftermaths of a hurricane, it’s best to initiate your claim sooner rather than later as there are tens of thousands of victims who will also file for a claim. Include the full documentation of your property’s damages and ask which insurance it falls under. After all, there are different policies to note. 

Wind damages, for instance, will fall under the homeowner’s insurance policy. Damages from regional floods, on the other hand, will be covered by your flood insurance policy. With that in mind, filing for insurance as soon as possible will ensure that the insurers have the time to assess your situation and get you started with the repairing process of hiring contractors. 

Other Notes

Ask Your Insurer Agent for Contractor Referrals

Finding the right contractor can be a daunting process, but you can fast-track it by asking referrals from your insurance company. They typically have a list of contractors on-hand, which will be favorable on your part as you can have peace of mind knowing that the recommendations will be reliable. Don’t forget to ask the insurer to sign a guarantee on the contactor’s work in cases wherein the initial repairs are not up to par with what was promised. 

In Conclusion

Dealing with the aftermath of natural disasters can be devastating for anyone. Preparing for the repair projects, scouting for the right contractors, and the process that follows can be time-consuming. Taking the extra mile to search your options, however, will be worth your time for the benefit of your home and family’s safety down the line.  

If you’re looking to fix your water damaged home in Wilmington NC, get in touch with us to see how we can help.

How To Winterize Your Home Wilmington NC

Winterize Your Home For Colder Weather

Take advantage of these cold weather tips for home:

Because Wilmington winters are relatively mild, many homeowners put prepping for the cold on the back burner. Unfortunately, that delay to winterize your home can have some expensive consequences when the temperature drops below freezing. Just one icy night can leave you with busted pipes, surprise flooding and thousands of dollars in water and mold damage. 

To fight off Old Man Winter this season, it’s time to place your other to-dos to the side and make protecting your pipes a top priority.

Five steps to winterize your home

Winter weather is the third biggest cause of insured catastrophic loses, right behind hurricanes and tornadoes. According to the Insurance Information Institute, the cold costs homeowners $1 billion a year in damages, with flooding from frozen pipes alone hitting $27,000 per claim on average. 

Reducing your risk of winter flooding requires just a few quick steps you can easily do over a weekend:

  1. Stop cold air from coming in. Frigid air can cause your pipes to freeze and eventually crack from the pressure, spilling hundreds of gallons of water into your home. Take a walk around your house and caulk any holes or cracks in the walls and foundation to keep the cold outside. Also, be sure to close off crawl space vents and cover any openings with insulation to prevent drafts.
  2. Suit up your pipes in winter gear. Wrap any accessible pipes in fiberglass or foam rubber insulation sleeves from your local hardware store, especially those in your attic or crawl spaces. If you notice any cracks in your pipes, it’s best to call a professional plumber to stop the problem from getting worse.
  3. Leave your cabinet doors open. In many kitchens and bathrooms, the pipes run along the exterior walls, making them more susceptible to the cold. The easiest way to prevent freezing is to leave any cabinet doors around the plumbing open, and on especially cold nights, let the faucets slowly drip to keep water moving.
  4. Disconnect your outdoor plumbing. While the temperature’s still on the warm side, don’t forget to disconnect garden hoses from the spigot and drain the water from the pipes. You can also purchase an insulated foam faucet cover or faucet sock from a home improvement store to add an extra level of protection. If you have a sprinkler system, be sure to turn off the valve, and if you can’t drain the system yourself, contact your irrigation company for assistance.
  5. Don’t be stingy with the thermostat. If you’re trying to save money by turning off your heat, you could end up with an even pricier problem on your hands. If you truly want to winterize your home, keep your thermostat at 55 degrees, even if you will be away from home for a few days, to ensure your pipes are warm and cozy.

Help for wintertime flooding in Wilmington

If you follow these cold winter tips for home, but still experience flooding from broken pipes thanks to an unexpected Arctic blast, contact the experts at Pride Cleaning & Restoration in Wilmington. Not only will we dry out your flooded rooms, but we’ll also restore them back to their original condition and remove any sign of mold growth. To learn more, contact the Pride team today at 910-507-2060.

Hidden Water Damage Wilmington NC

Do You Have HIDDEN Water Damage and/or Mold Problem?

How Do You Know for Sure You Don’t Have a Hidden Water Damage and/or Mold Problem?

Our thoughts and prayers go out to all the families that have been greatly impacted by hurricane Florence. Our team has been involved in helping to move people out of their homes that have been even moderately damaged. In some cases, the initial inspection revealed only minor damage. We have been doing our due diligence and our years of experience in looking and finding hidden moisture behind baseboards, window and door casings, and insulation. We are discovering microbial growth due to wind-driven rain.

The longer you wait to inspect your home or property after you have received water damage to the exposed surfaces of the drywall, it will often dry out. Does this mean the insulation and the wood is also dry? Absolutely not! The inside of the wall cavities are not exposed to air. The moist conditions are perfect breeding grounds for mold development and wood rot.

What if this is not discovered at the time of your inspection with your insurance adjuster? You only claim the obvious damage that you and the adjuster can see. Remember, the adjusters are expecting YOU to point out any damage. They are not going to open up walls, remove baseboards, crown moldings, hardwood flooring, etc. Why is this? For one, your adjuster already has an overloaded schedule due to all the claims being handled. This is the reason you need to have a restoration company with expertise to know how to look for and find hidden damage working on your behalf now.

I often advise my clients that water damage plays hide and seek. Another example is there is always dumb water and smart water after storm damage. You will clearly see the dumb water. Where is the smart water? It’s hiding behind cabinets, under flooring, behind baseboards, in the insulation, etc. How much effort did you and your adjuster make to find and identify hidden damage? I advise my clients to be proactive and submit your concerns to your insurance company and adjuster,

There are many experienced and knowledgeable insurance adjusters who do a great job and want to go above and beyond to help their insureds. They are seasoned veterans and often have experience in construction. They understand there may be hidden damage and want to make sure the restoration company that has been hired by the insured can properly document the damage. We have seen a large number of claims that have been denied by FEMA due to the property owner failing to act to prevent further damage such as putting a tarp on the roof.

If you already had a restoration company out to your property, does this mean they discovered all the damage? That depends on how much experience the company and technician have. I have been called to inspect homes and businesses that were already dried out by other restoration contractors. The property owners were having health issues, had musty odors, and elevated humidity. Obviously, more work needed to be done. Don’t risk your family’s health or additional property damage by not getting your inspection by experienced, professional experts!

Hurricane Florence Mold

What You Don’t Know Can Hurt You and Your Home

When Hurricane Florence hit our area with record rainfall, 100+ mph winds, and spurned tornadoes, most of you had left the area. When you returned home you may have noticed a few shingles missing, maybe a piece of siding gone, etc., and you thought you had escaped serious damage. You possibly even filed a claim with your insurance company just to be sure. The adjuster came out to inspect your home and or business and maybe your insurance company has even sent you a check along with a breakdown of how much they determined you have in damage. All is good, right?  I’m sorry to say, not necessarily.

My wife and I just returned to the area on the first of November and rented the top half of a local beach house for a week. Before we booked, we asked the property manager if there was damage to the home. He said there were a few shingles missing, but the house was basically unharmed. He had actually found the shingles and had them put back on, and the place was in great shape. All was good.  

We walked in ready for a nice stay on the beach in a very cozy cottage and immediately knew this house had some serious issues. At first glance it looked great, but we are trained to notice the damage. I looked up, and there was separation above the windows, traces of mold around the air vent, and areas where the tape was separating from the drywall on the ceiling. These are all signs of hidden damage. These symptoms may not show up right away, but they start occurring after the water sits inside the walls and ceiling for a period of time. Unfortunately, it will only get worse.  

This house already has mold that is taking hold. There was only a tiny bit of mold showing on the ceiling next to this air vent. Twelve hours later, it was appearing on the front of the cover. I took out our thermo imaging camera and verified that there is hidden water throughout the house. The areas in blue indicate wet areas. The room looked normal, but there was definitely water sitting in the insulation. I took similar pictures in almost every room of this house. Did the property manager do anything wrong? No, but you don’t know what you don’t know.  

Unfortunately, this house is typical of what we are seeing in houses in the area. The wind driven rain came in at an angle, and water got into the structure of the homes. The problem is it can’t be seen by the naked eye, and you most likely aren’t trained to find the damage or have the tools to do so. Think of hidden water as a cancer in your home. It may look fine on the outside, but it is sick. NOW is the time to get it treated.    

Now is when you can file an insurance claim because the damage was caused by the storm. If you wait for months, the insurance company may question when the damage occurred, and that can seriously affect how you are covered. Insurance policies cover storm damage differently than they cover mold damage. Now is when we can bring your adjuster back out to see that the damage was more extensive than it first appeared. Now is when you can start the mitigation so the repairs can be started more quickly.    

If you suspect you may have hidden damage get it checked out by a qualified restoration professional with the tools and the experience to give you an accurate analysis of your home or building. Hopefully, they will tell you it is fine, but if not, they can help your home get on the road to recovery.

Water Damage Professionals Wilmington NC

Why Water Damage Repair And Remediation In Your House Is Not A Do-It-Yourself Job

Water Damage Repair And Remediation In Your Home Is Not A DIY Job

If you are a property owner who winds up dealing with flooding inside the house that has actually triggered a considerable quantity of damage, you ought to not assume that repairing and restoring the residential or commercial property is something you can do on your own. Even if you are up for the job, there is a lot more work that goes into the repair work and remediation procedure than what initially satisfies the eye. Something that does not look like a huge concern might end up being much worse than you first thought. When working alone to fix the problem, you could end up overwhelming yourself with the variety of various tasks that require to be completed, which is why it is simply better to hire the professionals when you require help. This is Why Water Damage Repair And Remediation In Your House Is Not A Do-It-Yourself Job.

It Is Not Safe

It is not necessarily safe to try to deal with the repair and remediation process on your own because you do not understand if electrical wires are damp and damaged due to the flooding. If particular electronics or electrical wires are submerged in water, you might put yourself at threat of getting electrocuted if you were to right away start trying to clean out the water. Specialists comprehend that it may be needed for them to shut down the power before they begin the repair and remediation process to avoid issues with electrical wires and outlets.

It Would Take a Lot Longer

If you were trying to deal with the cleanup procedure alone, it would take you a lot longer to get rid of all the water, dry out various areas of the home, get rid of any mildew or mold that has established, and ultimately get the home back into the best condition possible. Unfortunately, when you are dealing with water damage, you are in a race against the clock since more damage starts to take place as the water continues sitting inside the house. It is far better to have several individuals working on getting rid of the water from the house to get it done much faster so that the repair procedure can begin.

A repair and repair business would come to your home with the durable devices that is required to quickly draw out water and dry out residential or commercial properties of all different sizes. They will work rapidly to deal with the water in your house due to the fact that they wish to salvage as much of your things as possible while protecting the home from further damage. If water sits too long, severe damage can begin developing on the walls and the floorings, costing you more money in the long run.

Due to the fact that it is never a great idea to consider completing the repair work and restoration process on your own as a DIY job, make certain you are connecting to an expert company to get the help you need. The work will get done a lot faster and you will not need to fret about the risk of getting electrocuted or frustrating yourself with all the work. There are water damage experts that are offered for a factor and it is to assist house owners to restore their properties.

Prevent Mold In Home Pride Cleaning & Restoration

4 Actions To Prevent Mold In Your House After Water Damage

Stop Mold In Your House After Water Damage

Water damage events can arise from natural floods, plumbing emergency situations or they can be the outcome of putting out a fire. Even little fires might trigger some water damage to occur. The earlier you take action to make sure the damage is decreased the less of an opportunity there will be for mold to grow. Use these 4 Actions To Prevent Mold In Your House After Water Damage.

When mold is left to grow it can cause damage to your walls, floors, tiles, carpets and the structure itself. Black mold is specifically harmful because it can not just harm your home, it can trigger severe diseases. Here are four essential steps to take after experiencing water damage so that mold will not grow in your house.

1. Extract all standing water

If the water damage has occurred from a plumbing problem or a leaking appliance, shut off the supply of water. If there is a flood due to a storm or some other cause, you want to remove or extract all that you can but do this carefully. Do not go near any electrical wires or outlets.

You should call a water damage remediation expert and have them do the water extraction using wet and dry vacuums and other expert equipment.

2. Clean and dry impacted areas

Move furniture and, if possible, move the home furnishings outdoors to air dry. Remove drapes, carpets and any personal belongings that have been impacted. Anything that can be taken easily enough from the flooded locations ought to be removed. If they have been harmed beyond repair, products ought to be discarded. Your water damage remediation expert will let you know what can repaired, cleaned or discarded.

3. Dry and aerate all locations immediately

Mold starts growing in between 24 and 2 days after a flood. Dry any locations that have been cleared of most of the flood. Open windows and aerate the location. Run fans and dehumidifiers to dry any afflicted areas. If you sense any moldy smells, double check these locations and clear away any wetness. Then dry and aerate as needed. Water removal experts have professional strength fans and machines to quickly dry wet area.

4. Repair work and change drywall

This action might be something you can do yourself if the damage is a small, localized location of the house. The majority of circumstances call for a certified water remediation specialist’s help. If there is any soaked fiberglass insulation, they can remove it and replace it with an item that is resistant to mold development.

When you take these 4 steps after a flood, you can be sure that mold will not grow. Flooring, carpets, artwork, rugs, carpets, or files and books can be saved. Experts understand how to restore and sanitize these products.

Act fast after a flood. The majority of the removal must be done professionally. The more you can do yourself in the first 24 hr, the higher the opportunities are that your home will be mold-free which you will be able to restore all your home furnishings, carpets and possessions to their initial condition.